Have your queries solved and implemented by a Verified Pipedrive Expert.
Use a dedicated Pipedrive Expert to instantly solve team's tech & business issues. Ensure quality support for your integrations. Seamlessly onboard new team members to Pipedrive.
Pipedrive tech support available 24/7
Support for your Pipedrive integrations
Remote setup for your Pipedrive account
Hire your Pipedrive Professional and get quality service, supported with business and analytical know-how. Use experts' knowledge to solve your tech issues in business context.
External analytics' integration
Custom API development
Long-lasting and quality technology stack
Post your project, match with your expert and get support on your technology setup and development.
Start your support plan or estimate your support project.
Get matched with a dedicated Pipedrive expert.
Hire and get support from a verified Pipedrive expert.
Pay per project or use hourly subscription to ensure constant support for your team.
Pay per every integration or project. Skip large long-term contracts and pay only for the project at hand.
Buy support subscription and get 1h response time for your software support issues.
Get up-front estimation for your development projects and plan your costs in advance.
Free estimate for larger development projects
1. How does Pipedrive support work?
We provide support services for Pipedrive CRM, including:
- Remote screen setup through Zoom
- Zapier integrations
- Custom development/API integrations
- Business, sales, and marketing advice and analysis
- 24/7 CRM support on your Slack channel
- Phone call support
- Support in your local language
2. Why would I need Pipedrive support?
You'd need to wait in the queue to get answers from Pipedrive due to large volume of customer inquiries. Also, Pipedrive does not provide support for more extensive integrations and does not provide setup/configuration for its customers. These items are included in our extended support services.
We deliver on the below value proposition, when compared to other support services:
- We offer the highly-skilled, dedicated expert providing services in the specific field
- We monitor the quality of our experts' services with the bi-weekly NPS scoring
- We require experts to follow specific set of rules, including response/delivery time
Also, by hiring with us, you can be sure that your services will be delivered in the highest quality/fashion, thanks to our verification and quality standards.
3. How will this support plan help my business?
With our support, you will save time on setup and maintenance of your native, Zapier and custom API integrations. This should also help you grow your sales thanks to proper integration with lead sources or lead identification software.
Extended support also provides services in the area of team and individual training, saving your time an resources on team training and on-boarding new team members.
4. What's the pricing? Can I try it for free?
Our support pricing plans start at $999 for a whole company.
We also provide a basic plan for individuals, starting $599.
To get a detailed estimate, post your project or book a call with us and get a free estimate in less than 24h.
We offer a 14-day trial to submit your first support tickets and plan your work ahead with a dedicated project manager.
All the work you order with us is estimated upfront and requires your approval to be performed.
5. What payment methods do you accept? How can I get approval for this expense in my company?
We accept all forms of payment, including Visa, MasterCard, AMEX, Apple Pay, Google Pay.
We support our customers in getting an approval for this expense by running ROI calculation, based on your business type/size. You will receive it together with the answer to the first submitted ticket.
How we help customers run the most complex projects related to software and technology.
"We were very happy with Zapier and Pipedrive integrations SoftwareSupp implemented for us, it was a rather complex project that required parsing email data and they did a great job making it work."
Lauren, SoftwareSupp Customer
"I am very happy with the performed services and the quality of communication for our CRM setup and custom reporting script project."
Jacek, SoftwareSupp Customer
"With our client we have rebuilt their Pipedrive processes and made sure the data in the system is accurate and well-structured."
Luke, SoftwareSupp Expert
"Working with SoftwareSupp is pure pleasure! The important thing is that they take care of both me and the client, by following our project, and by contacting me to confirm that everything was going according to the plan to finish the project on time.
Dawid, SoftwareSupp Expert
"We’re implementing changes to the Pipedrive setup that allows our client to optimize the usage of the system. The processes include creating guidelines, educating the team on how to use the system, automation, and security improvements."
Krzysztof, SoftwareSupp Expert
"I'm working on the complete native and API ActiveCampaign integration with the CRM system, website as well as setting up an internal workflow automation based on the specification prepared and designed for the customer by SoftwareSupp"
Maks, SoftwareSupp Expert
"The customer decided to look for a tool that would enable them to better manage the growth of their company. The first step to achieve this goal is to connect and structure multiple lead sources with CRM."
Aleksander, SoftwareSupp Expert
"I am working on full data migration to HubSpot. We have build the API routine available to load Tasks, Call's and Notes into HubSpot, this has been tested on a number of occasions over the last few days and works as I would expect."
Ali, SoftwareSupp Expert