SoftwareSupp vs. agency, hiring directly or other platforms
Availability with flexible hours
Within your hourly plan, SoftwareSupp can provide you support in the required timeframe. Thanks to our worldwide network of experts, we can find the best match for you in your business hours or if needed we can even provide you coverage at a certain time of the day.
Having access to our platform, you can track the progress of your project and be sure that the whole communication is transparent.
Extensive range of services
Getting access to SoftwareSupp's elite network of experts, within your hourly plan, you can get help from experts in many different fields that are beyond your current project.
When you work with our verified experts, you are legally bound to SoftwareSupp as a company. Therefore, in case of any problems, it is our responsibility to provide you with a suitable replacement for your project so that it can continue seamlessly.
SoftwareSupp is a legitimate, registered company and takes full legal responsibility for any disputes that may arise.
Quick project initiation
The advantage of having access to the SoftwareSupp elite network is a short project initiation time. Our main goal is to connect you with our verified expert within 24 hours from the time you activate your hourly balance. Based on our professional history and experience we were able to create solid Terms&Conditions that are the fundament of the legal agreement, covering all possible scenarios.
We care most about your satisfaction, so we constantly watch over the quality of services provided by our experts. We do this through weekly NPS (Net Promoter Score) surveys and ongoing project monitoring. It also helps us to make sure that if a replacement is needed for any reason, the project can be continued immediately by another expert.
Secured payment (Escrow)
To make sure that you pay only for a successful project's delivery, we store your payment using our Escrow payment mechanism. It also allows us to confirm that the service provided by our expert is on time and in a quality manner.
Project management tools
Unlike in any other cooperation model, SoftwareSupp is providing you a custom platform, equipped with all the necessary tools you'll need to manage and keep track of your project, such as: - project board, where you see the whole project workflow and progress - meeting system, which you can use whenever you want to discuss anything with your verified expert - ticketing system, to post support queries with 1h response time - hours time reporting system
Hire only for few hours
SoftwareSupp hourly plans allow you to use as little as 1 hour of our experts' service. Hours remaining in your balance can be used at any time.