8 min read

How 2020 Pushed E-Commerce To Meet Their Customer Expectations Changes

The impact of the pandemic on customer expectations. Changing customer needs, new challenges, and tips for keeping up in 2021.

Joao Martins

SoftwareSupp Customer Support Platforms Expert


3 min read

Optimize your Magento SEO strategy

If you’re reading this article, you understand the importance of SEO. The improved SEO ranking will increase conversions as well as sales of your web business to a great extent.

Andrii Bondarenko

SoftwareSupp Magento Developer


1 min read

Adding a Modal Contact Form to a Shopify Product Page

How to add a basic modal contact form to the product page in Shopify, using basic HTML, CSS, and JavaScript.

Rich Berry

SoftwareSupp Shopify Theme Developer


6 min read

8 Things To Do To Reduce Shopping Cart Abandonment

The data says that the biggest reason for cart abandonment is unexpected added costs like shipping. But did you know that shoppers will also abandon a cart because they have to create an account to complete their purchase?

Murat Kaya

SoftwareSupp Ecommerce Store Designer, Shopify Expert

10 Tips to Turn New Shoppers Into Lifelong Customers

Once you gain a new customer, it’s crucial that you get them back for a second time. After an initial purchase, there’s a 22% chance of a customer returning a second time. But then, the likelihood jumps to 43% for a third purchase.

Fiona Stevens

SoftwareSupp Marketing Expert

How to Uplift Your Store’s Customer Experience

Why you should care about your online retail shop’s customer experience and what are the simple tips that can help you improve it without too much effort. 

Deb Mukherjee

SoftwareSupp Ecommerce Support Strategist

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