completed Projects for

24h

+8.0 NPS

+50%

to estimate and hire

on average per project

development efficiency

Solve your most complex tech and business issues

Have your queries solved and implemented by a Verified Zoho Expert.

CRM & creator data push

Question: I have a flow set up to push an address from CRM to creator. It imports correctly, but the geo coordinates aren't captured. It only works when I go and edit the address field of the new record in creator. Any ideas how I can force creator to capture the geo-coordinates so I can map addresses that are pushed over via flow?

Solution: Convert to geo fields in your CRM and push geo field to creator.

Outlook contacts' sync

Question: I want to have select contacts synced with outlook, so that i have the phone numbers on my mobile. Can this be solved?

Solution: The Zoho CRM Outlook plugin for installed Outlook can sync contacts, tasks and/or calendar. And you can select contacts by category in the setup.

Reports' customization

Question: Do you know how to remove the 'More Options' button from a Report in Creator but keep the Search function? I also need to lose the 'Print' button when a record is selected.

Solution: If you are embedding it in a page object in creator, you can add an HTML block and use case to hide it.

Save time on configuration and integration. Reduce training costs.

Use your dedicated Zoho Expert to instantly solve team's tech & business issues. Ensure quality support for your integrations. Seamlessly onboard new team members to Zoho.

Zoho tech support available 24/7

Support for your Zoho integrations

Remote setup for your Zoho account

Identify and scale high-margin customers, products. Analyze suppliers and reduce supply costs.

Hire your Zoho Professional to get quality service, supported with business and analytical know-how. Use experts' knowledge to solve your tech issues in business context.

External analytics' integration

Custom API development

Long-lasting and quality technology stack

How Zoho support works

Post your project, match with your expert and get support on your technology setup and development.

Support plan/query

Start your support plan or estimate your support project.

Expert match

Get matched with a dedicated Zoho expert.

Get support

Hire and get support from a verified Zoho expert.

Work with top experts matching highest standards

We run the verification process for you checking on experts' skills, experience, identity and track record.

Get project management support on road to successful completion

Use our project manager to ensure successful project's completion, secure data sharing and additional technical support.

Get detailed estimates and offers for your projects or tasks

Post your project and instantly estimate your current project, integration work or long-term engagement in less than 24 hours.

Submit tickets to solve your tech issues in less than 1h time

Use ticketing system to post support queries and solve in 1h time or get an estimate for a larger integration work.

Schedule interviews, project statuses and consultations

Use our meeting system to schedule project meetings/statuses, interviews and consultations. Save time on setting up meeting times by yourself.

Process your payment securely using a safe escrow mechanism

Use a secure deposit to process your payment and pay only on actual work completion.

Flexible billing for small, medium, and large teams

Pay per project or use hourly subscription to ensure constant support for your team.

Pay per project and start your support in less than 24h

Pay per every integration or project. Skip large long-term contracts and pay only for the tasks at hand.

Buy hourly subscription with constant support

Buy support subscription and get 1h response time for your software support issues.

Get upfront estimate for integration projects

Get up-front estimation for your development projects and plan your costs in advance.

Basic
$599
for 10h of support

Dedicated support expert to help you with your software setup

10h of professional software support

Upfront estimate and approval for the tasks to be performed

24h response time

48h fix time

Individual support

Ticketing system, including:
- ticket prioritization
- ticket collaboration
- time to delivery
+ more

Integration and setup support:
- software configuration
- software integration
- software support

Remote sessions with your dedicated support expert

Free estimate for larger development projects

Get started $599
Support
$999
for 20h of support

Dedicated support expert to help you with your software setup

20h of professional software support

Upfront estimate and approval for the tasks to be performed

1h response time

24h fix time

Individual support

Ticketing system, including:
- ticket prioritization
- ticket collaboration
- time to delivery
+ more

Integration and setup support:
- software configuration
- software integration
- software support

Remote sessions with your dedicated support expert

Free estimate for larger development projects

Training/onboarding

Team support

Up to 10 team members

Get started $999

Frequently asked questions

2. Why would I need Zoho support services?

You'd need to wait in the queue to get answers from Zoho due to large volume of customer inquiries. Also, Zoho does not provide support for more extensive integrations and does not provide setup/configuration for its customers. These items are included in our extended support services.

We deliver on the below value proposition, when compared to other support services:
- We offer top software professionals, recruited and verified by us
- We monitor the quality of our experts' services with the bi-weekly NPS scoring
- We require experts to follow specific set of rules, including response/delivery time

Also, by hiring with us, you can be sure that your services will be delivered in the highest quality/fashion, thanks to our verification and quality standards.

-> Our recruitment and verification process

4. What's the pricing? Can I try it for free?

Our support pricing plans start at $999 for a whole company.

We also provide a basic plan for individuals, starting $599.

To get a detailed estimate, post your project or book a call with us and get a free estimate in less than 24h.

We offer a 14-day trial to submit your first support tickets and plan your work ahead with a dedicated project manager.

All the work you order with us is estimated upfront and requires your approval to be performed.

5. What payment methods do you accept? How can I get approval for this expense in my company?

We accept all forms of payment, including Visa, MasterCard, AMEX, Apple Pay, Google Pay.

We support our customers in getting an approval for this expense by running ROI calculation, based on your business type/size. You will receive it together with the answer to the first submitted ticket.

Selected ongoing projects and customer success stories

How we help customers run the most complex projects related to software and technology.

Great performance with very complex task and integration

Lauren Bernhardt-Rhone
Director of Marketing at Diesel Sales

"We were very happy with Zapier and Pipedrive integrations SoftwareSupp implemented for us, it was a rather complex project that required parsing email data and they did a great job making it work."

Lauren, SoftwareSupp Customer

Read Diesel Sales success story

Very happy with both the service and communication

Jacek Zawadzki
Head of Sales at JIT Team

"I am very happy with the performed services and the quality of communication for our CRM setup and custom reporting script project."

Jacek, SoftwareSupp Customer

Read JIT Team success story

CRM Workflow automation for fintech company

Luke
Pipedrive Expert

"With our client we have rebuilt their Pipedrive processes and made sure the data in the system is accurate and well-structured."

Luke, SoftwareSupp Expert

Read Bluemedia success story

Webflow CMS and website setup for IT/SaaS company

Dawid
Webflow/UX Expert

"Working with SoftwareSupp is pure pleasure! The important thing is that they take care of both me and the client, by following our project, and by contacting me to confirm that everything was going according to the plan to finish the project on time.

Dawid, SoftwareSupp Expert

Read Primetric success story

Complete CRM optimization and reporting integration

Krzysztof
Pipedrive Expert

"We’re implementing changes to the Pipedrive setup that allows our client to optimize the usage of the system. The processes include creating guidelines, educating the team on how to use the system, automation, and security improvements."

Krzysztof, SoftwareSupp Expert

Read SunRoof success story

ActiveCampaign configuration and integration

Maks
Web systems development and integrations

"I'm working on the complete native and API ActiveCampaign integration with the CRM system, website as well as setting up an internal workflow automation based on the specification prepared and designed for the customer by SoftwareSupp"

Maks, SoftwareSupp Expert

View Maks's expert profile

Pipedrive E-commerce integration for edtech company

Aleksander
Pipedrive expert

"The customer decided to look for a tool that would enable them to better manage the growth of their company. The first step to achieve this goal is to connect and structure multiple lead sources with CRM."

Aleksander, SoftwareSupp Expert

View Aleksander's expert profile

Data migration to HubSpot for travel management company

Alistair
HubSpot Expert

"I am working on full data migration to HubSpot. We have build the API routine available to load Tasks, Call's and Notes into HubSpot, this has been tested on a number of occasions over the last few days and works as I would expect."

Ali, SoftwareSupp Expert

View Ali's expert profile

Consulting on technology for: