Get personalized offer for your project, including the pricing, estimate for the performed service and hourly rate for additional work.
Get a personalized offer for your project, priced based on your budget, estimate and hourly rate.
Project building
Work with us on building your project based on the budget and time needed to complete the service. Create your scope and plan your work in details.
Offering
Get a personalized plan for your project based on your milestones and tasks to complete, make sure you get a detailed upfront estimate and secure proper delivery of your project before the launch.
Reporting
Get notifications on tasks completion and project spend. Read reports from your expert and approve, making sure your work is delivered on time and in quality manner.
Payment on delivery
Use a secure invoicing system to ensure safe payment for your work on actual delivery.
How SoftwareSupp compares to hiring directly, regular agency, and other platforms.
We run the verification and certification process for you checking on freelancers' skills, experience, identity and track record and deliver the best expert or team for you.
Thanks to our technology stack, we can quickly plan and estimate your project, work or long-term engagement in less than 24 hours allowing you to hire and start work immediately.
Our experts need to follow weekly reporting standards and 1h response time, providing you with ongoing work progress, complete work summary and work approval process.
Use our project and task system to plan your tasks with 1h response time or get quick estimate and planning for larger work.
Use our meeting system to schedule project meetings/statuses, interviews and consultations. Save time on setting up meeting times by yourself.
Use a safe payment and built-in invoicing to process your payment and settle only on actual work completion.
Save on recruiting and long-term contracts with agencies. We help you hire to complete the project or as a long-term augmentation to your regular team.
Save resources spent on identifying the best talent in the field. We recruit and certify top experts in their fields with the right know-how and provide the best expert or assemble a team for you.
Get an offer for your project and hire a hand-picked expert or team in 24h. We deliver a project manager to help you plan your work, sign a legal agreement, and launch a project.
Get quality support on the road to successful work delivery with regular NPS surveys and use a dedicated platform to monitor milestones and progress.
3 min read
A Pipedrive CRM deployment project for a 50+ production company. Migration of the data from the ERP system to the CRM.
Dominik Hudzik
CRM - training, customization, integration Freelancer at SoftwareSupport
We find the best pricing option for you, based on your needs and criteria.
Get an estimation for your project, hire part-time, full-time on your own terms or start your hourly work.
Hire hourly, for a project or for regular engagement as augmentation to your team.
Work with your expert during a paid trial period. Decide on your expert or team, project's budget, timeline and start work in 24h time.
We provide experts with the tools helping them communicate and measure progress. We also constantly check on their performance.
Customer Stories
As a professional company, we have 5 levels of verification and certification:
Profile verification: verification of skills, portfolio and experience performed for every person we have joining our network.
Software vendor verification: during the profile verification process, we also check on certification by a software vendor. Software vendor verification is not required to successfully complete the verification process but the information is displayed to our customers.
Identity verification: identity check and screening. An identity verification process is performed by our partner - Stripe.
Soft skills and language verification: before joining SoftwareSupp, experts need to go through a soft skills and language interview, confirming their communication skills.
Certification and recruitment: Certification includes a set of subject-specific questions, skill test and real-life case study. Recruitment for specific projects is performed to make sure the profile and skills match the specific customer's project/task.
On average, only 5% of applicants get certified and 1% of our applicants regularly work for our customers.
We deliver experts and services within Custom software development (Sharetribe + other frameworks), CRM (Pipedrive, Zoho, HubSpot, Salesforce), E-commerce (Shopify, Magento), Website building (Webflow, WordPress), Marketing automation (ActiveCampaign, Klaviyo), Integrations (API/Zapier/Integromat), and many more.
We deliver professionals ready to join your team, work on your project and execute your tasks, depending on your needs, in 24h time.
By working with us, you can hire professionals or order support, development and implementation services, helping you build websites or e-commerce stores, integrate the software within your organization, manage/analyze the data, develop custom software.
These include specialized services such as:
- Implementation/integration
- E-commerce store design, setup and optimization
- Website design, setup and optimization
- Custom development
- Front-end development
- Back-end development
- Outbound, mailing system integration
- Data migration, structuring and analytics
- Lead identification technology integration
- Calling system implementation
- Team/individual training
- Project management tools planning and setup
- UX design
- Marketing
+ many more, depending on the project
You can also hire with us to join your team for a project, part-time or full-time.
We deliver on the below value proposition, when compared to other services:
- We offer top professionals, recruited and certified by us
- We deliver our project management to help you complete the project or hire the right professional
- We monitor the quality of our services with the NPS scoring and a few more
- We require experts to follow specific set of rules, including response/delivery time
- We deliver a dedicated platform to run specifically these kinds of projects
You can hire our experts hourly, for a project or for regular engagement (part-time or full-time). You can hire on your own terms.
Our experts' rates start at $50/h, depending on the profession and engagement size.
Pricing plans (deposit) allow you to top up the balance and use it to connect with experts or for work. If you decide to work with us, you will be billed for delivered services monthly, based on the delivered work (hourly work * hourly rate) and your your payments will be used to settle any invoices. If you recruit full-time/part-time, we will agree on the payment individually.
All the payments you make are valid and can be kept with us for 1 year.
You can also secure a larger project or part-time, full-time engagement with us.
To launch, book a call with us or submit your requirements.
You pay for the work delivered your way or based on project agreement.
By default, you will be charged once a month based on work performed. There are no other costs involved.
You can cancel anytime.
We currently support credit/debit card payments (Visa, MasterCard, AMEX) or regular net 7 days invoice payment (wire transfer, PayPal), with the payments made every month. You will be able to review the invoice and the work report before the payment.
For all the payments you make we also offer a safe balance payment mechanism managed by Stripe Inc. to ensure security of transaction, letting you pay only on actual work delivery.
Yes, within a paid trial period you can connect with a freelancer, interview your certified expert and launch your work.
During a trial period you can connect with your certified expert, plan your work and start your first work. Any work you order with us requires your approval to be performed and it can also be modified based on changing needs and requirements.
If you do not decide to post your job or start the service, we can issue refund to your account or you can use the funds for any other work with us.
If you are not satisfied with the work of our freelancers once you launch, you can submit a complaint/dispute and in this case, we are obliged to respond to your complaint within 14 days from submission. If the complaint is approved, we can issue the refund to your account or you can use the funds for any other service with us.
Details can be found in the Terms and Conditions.
Within our platform, we deliver contract that customers can sign electronically or physically with us.
When signing the contract/co-operation with us, it involves project completion or delivery of the right person/expert for your project. We ensure quality and work continuity. You can also hire a dedicated team with us.
We might also sign the contract based on customer's requirements or drafts if that's required to launch on the customer's side.
You can also hire on your own terms if you decide to run the recruitment and settlement by yourself.
You are matched with the best candidate, depending on your needs, ready to start work. If required, we can also provide up to 3 candidates to choose from or build a team.
For any work you launch with us, you will connect and communicate with your certified expert, directly through our platform, email, phone or your preferred means of communication.
For all our projects, you get access to the dedicated communication platform to help you work with us, your expert or team. This includes task system, chat, meetings scheduling and more. Our experts are obliged to report progress in the dedicated project board every week.
Using our communication features during the project is optional and you can also use/integrate your own tools, when needed.
Most importantly, our experts are verified and certified based on strict and specific process and are required to report key work and progress through our platform every week.
We monitor the quality of provided services by running NPS surveys sent to the customers weekly and by delivering proper know-how and resources required for successful service's realization.
We also provide a safe payment mechanism to ensure the quality and timely delivery for our projects.
We work remotely using communication tools including our proprietary communication platform, video conferencing software, project management tools and task system.
In cases when you require our support on-site, we might send the team member on site or if required, find the right expert in your location.
You can contract per project or for a long-term co-operation with the same person, e.g. if you require constant engagement.