SoftwareSupp's escrow mechanism is hosted by Stripe.
Important! Each Verified SoftwareSupp Expert needs to connect to escrow account by going through identity verification and bank account connection.
Step 2 - Work launch
For every work's launch the funds (depending on the payment structure of the project) are deposited on the safe balance account.
Important! To launch any project, at least part of the funds needs to be deposited on the balance account.
Step 3 - Work in progress
Work in progress
During the work in progress, funds are locked on the safe balance account awaiting work's delivery.
Important! During the work, the funds cannot be accessed by any side of the transaction.
Step 4 - Work completed
On the work delivery, a customer receives a notification about the delivery and the remaining balance based on delivered work. The delivered work is settled based on previously agreed payment structure or hourly engagement.
Important! If there are any issues during the work, a customer can also submit a dispute regarding the provided service.
Step 5 - Payment
Payment for completed work is sent to a connected bank account.
Important! Our experts don't need to have their sole proprietorship to be able to receive payments from SoftwareSupp.