Safe invoicing system
Customers can pay for our freelancers' services with a regular invoice or our safe balance payment system with pay-as-you-go billing on delivery.
Step 1 - Safe balance
SoftwareSupp's safe balance is hosted by Stripe. The balance enables our customers to deposit funds securely, before actual payment for the delivered services.
Important! SoftwareSupp Freelancers need to connect to escrow account by going through identity verification and bank account connection.
Step 2 - Work launch
For every work's launch the initial funds are deposited on the safe balance account.
Important! To launch any work, we require a small deposit on the balance account.
Step 3 - Work in progress
During the work in progress, funds are locked on the safe balance account awaiting work's delivery.
Important! During the work, the funds cannot be accessed by any side of the transaction.
Step 4 - Work completed
On the work delivery, a customer receives a notification about the delivery and the remaining balance based on delivered work. The delivered work is settled based on previously agreed hourly engagement.
Important! If there are any issues during the work, a customer can also submit a dispute regarding the provided service.
Step 5 - Payment
Payment for completed work is settled with a Freelancer and deducted from the customer's safe escrow balance account only on work delivery and approval ensuring 100% security for the customer.
Important! Our experts don't need to have their sole proprietorship to be able to receive payments from SoftwareSupp.
Work in progress