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SoftwareSupp pay-as-you-go billing explained

Matt Pliszka

Customer Acquisition at SoftwareSupp

Customer Acquisition at SoftwareSupport. Several years of experience in advisory, finance, and marketing for international businesses.

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Matt Pliszka

Customer Acquisition at SoftwareSupp

With SoftwareSupport you pay every month for the delivered work.

SoftwareSupp offers a safe balance payment system (an escrow system handled by Stripe), allowing our customers to pay only for the actual work delivery.

Customer's balance is reduced only based on the work delivered by the freelancer, meaning the hours of their approved work multiplied by their hourly rate.

As a result, customers pay only for the work completed and approved.

E.g. You purchased a $300 hourly plan as a deposit for your project or hire. Your balance is now $300. You contracted a freelancer for a $25/h rate and ordered 20h of the work. On the work's launch your balance will be $300 but once the 20 of work is delivered your way and approved, your balance will be minus $200 ($200), so you will be invoiced $200 for additional delivered work.

Billing Customers are billed monthly (or for selected customers every two weeks) by an amount equal to the work delivered to customer (hourly rate * hourly work).

E.g. So if you have a $300 hourly plan used as a deposit for project or hire and used $500 for work with Certified Freelancer - you will be billed and issued invoice for $200.

Important! Using our safe balance system is not obligatory and you can also pay for our freelancers' services in the pay-as-you-go model monthly or every 2 weeks with a regular invoice.

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written by

Matt Pliszka

Customer Acquisition at SoftwareSupp

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