SoftwareSupp pay-as-you-go billing explained

Learn more about our pay-as-you billing model allowing you to pay on work delivery.

SoftwareSupp offers a safe balance payment system (an escrow system handled by Stripe), allowing our customers to pay only for the actual work delivery.

Customer's balance is reduced only based on the work delivered by the freelancer, meaning the hours of their approved work multiplied by their hourly rate.

As a result, customers pay only for the work completed and approved.

E.g. You purchased a $1,000 hourly plan as a deposit for your project or hire. Your balance is now $1,000. You contracted a freelancer for a $50/h rate and ordered 10h of the work. On the work's launch your balance will be $1,000 but once the 10h of work is delivered your way and approved, your balance will be $500 ($1,000 minus 10*$50/h).

Billing Customers are charged monthly or every two weeks by an amount equal to the difference between the current hourly plan and the available balance (the amount consumed for work).

E.g. So if you have a $500 hourly plan used as a deposit for project or hire and used $250 for work with Certified Freelancer - you will be billed $250 through your balance account.

Important! Using our safe balance system is not obligatory and you can also pay for our freelancers' services in the pay-as-you-go model monthly or every 2 weeks with a regular invoice.