+300 software experts ready to start work in 24h.
A HubSpot expert with 20+ years of experience running a HubSpot agency. Providing services in the area of HubSpot setup and support, including most complex issues related to marketing automation. Nick has successfully launched a CRM migration project with SoftwareSupp.
Danny is a certified Zoho expert and consultant working on most complex API integrations between businesses' tech systems. He has successfully completed an e-commerce, Pipedrive & Zoho integration project with SoftwareSupp.
Patrick is a web developer with 15 years of experience in building websites, including some more advanced custom integrations between website and other lead sources with Pipedrive CRM system.
Pipedrive and Zapier enthusiast that has successfully implemented Pipedrive for numerous companies working as their sales rep, including a +15 people SaaS mobile app and +100 people software agency.
Expert consultant in tech for business systems and growth. Over 10 years of experience in software area with projects within Pipedrive, Monday and Zapier area.
Designing solutions, connecting apps and automating workflows. Nearly 50 projects realized in business workflow, website building and marketing automation space.
Work with your software expert and submit support queries, prioritize, collaborate and solve your tech issues in 1h time.
Solve your tech issues with your software expert by submitting and approving your tasks upfront
Get estimated time to solving your tech queries
Get solutions and answers to your support issues
Schedule remote sessions, trainings and onboarding sessions with your dedicated expert to make sure your technology know-how is up to date.
Get software support through remote sessions
Schedule trainings for your teams
Plan onboarding for new team members
Start with basic support and estimate larger development projects, when needed.
Start your support plan and get regular support in software setup and integration.
Get custom estimation for more extensive development, implementation and consulting projects.
Use our 14-day trial, submit tickets and work with your project manager to scope your work and plan support in advance.
1. How does our support system work?
We provide you with the dedicated software support expert, together with the access to our support ticketing system, allowing you to report any technical issues related to your software setup, integration and customization.
This can include:
- Communication software and workplace setup
- Video conferencing setup and integration
- Meeting system integration
- CRM system integration
- Payment system integration
- Project management system integration
- Customer service integration
- Access/password management integration
+ many more
We also provide team and individual training sessions on software and technology.
2.What's the pricing of the services? Do you offer free trial?
Typically, we provide custom estimate per project. To get an estimate from us, just post your project and we will come back to you with the offer in 24h time.
We also offer support plans that start at $999 for the whole company and include a dedicated support person delivering the services through SoftwareSupp support system. This includes 20h of professional software support services, depending on your needs.
You can also purchase our basic plan for individuals starting $599 with 10h of support, included.
For all projects and plans, we offer a 14-day trial to submit your first support tickets and plan your work ahead with a dedicated project manager.
All the work you order with us is estimated upfront and requires your approval to be performed.
3. How will this kind of support plan help my business?
With the support plan in place, you will be able to handle support queries related to your software issues.
With our support plan in place, businesses are able to grow their revenues by +5-10% thanks to following the right sales process and save 30-60 minutes on manual tasks every day for every person.
4. How do you communicate during the project?
We use our dedicated software support platform allowing you to submit support tickets, get upfront time estimate to solve your issues, approve tasks, schedule meetings and get updates on most important project milestones.
5. What payment methods do you accept? How can I get approval for this expense in my company?
We accept all forms of payment, including Visa, MasterCard, AMEX as well as invoice.
We support our customers in getting an approval for this expense by running ROI calculation, based on your business type/size.
How we help customers solve the most complex issues related to software and technology.
"We were very happy with Zapier and Pipedrive integrations SoftwareSupp implemented for us, it was a rather complex project that required parsing email data and they did a great job making it work."
Lauren, SoftwareSupp Customer
"I am very happy with the performed services and the quality of communication for our CRM setup and custom reporting script project."
Jacek, SoftwareSupp Customer
"With our client we have rebuilt their Pipedrive processes and made sure the data in the system is accurate and well-structured."
Luke, SoftwareSupp Expert
"Working with SoftwareSupp is pure pleasure! The important thing is that they take care of both me and the client, by following our project, and by contacting me to confirm that everything was going according to the plan to finish the project on time.
Dawid, SoftwareSupp Expert
"We’re implementing changes to the Pipedrive setup that allows our client to optimize the usage of the system. The processes include creating guidelines, educating the team on how to use the system, automation, and security improvements."
Krzysztof, SoftwareSupp Expert
"I'm working on the complete native and API ActiveCampaign integration with the CRM system, website as well as setting up an internal workflow automation based on the specification prepared and designed for the customer by SoftwareSupp"
Maks, SoftwareSupp Expert
"The customer decided to look for a tool that would enable them to better manage the growth of their company. The first step to achieve this goal is to connect and structure multiple lead sources with CRM."
Aleksander, SoftwareSupp Expert
"I am working on full data migration to HubSpot. We have build the API routine available to load Tasks, Call's and Notes into HubSpot, this has been tested on a number of occasions over the last few days and works as I would expect."
Ali, SoftwareSupp Expert