We run the full process of remote technology support, integration, and training.
Use our ticketing system to submit support queries and solve your tech issues in 1h time.
Get estimated time to solving your tech query
Get solution and answer to your support issue
Get estimated price for development work, instantly
Schedule meetings, trainings and onboarding sessions to make sure your technology know-how is up to date.
Get dedicated software guidelines
Schedule trainings for your teams
Plan onboarding for new team members
Start with basic support and estimate development work, when needed.
Start your support plan and get regular support in software setup and integration.
Get custom estimation for more extensive development, implementation and consulting projects.
Use our 14-day trial, submit tickets and work with your project manager to scope your work and plan support in advance.
1. How does our support system work?
We provide you with the access to our support ticketing system, allowing you to report any technical issues related to your software setup, integration and customization.
This can include:
- Communication software and workplace setup
- Video conferencing setup and integration
- Meeting system integration
- CRM system integration
- Payment system integration
- Project management system integration
- Customer service integration
- Access/password management integration
We also provide team and individual training sessions on software and technology.
2.What's the pricing of the services? Do you offer free trial?
The subscription starts at $999/mo for the whole company and includes a dedicated support person delivering the services through SoftwareSupp support system.
This includes 20h of professional software support services, depending on your needs.
We offer a 14-day trial to submit your first support tickets and plan your work ahead with a dedicated project manager.
3. How will this kind of support plan help my business?
With the support plan in place, you will be able to handle support queries related to your software issues.
With our support plan in place, businesses are able to grow their revenues by +5-10% thanks to following the right sales process and save 30-60 minutes on manual tasks every day for every person.
4. How do you communicate during the project?
We use our dedicated software support platform allowing you to submit support tickets, get estimated time to solve your issues, schedule meetings and get updates on most important project milestones.
5. What payment methods do you accept? How can I get approval for this expense in my company?
We accept all forms of payment, including Visa, MasterCard, AMEX as well as invoice.
We support our customers in getting an approval for this expense by running ROI calculation, based on your business type/size.
Recently completed projects and customer success stories.
With the help of SoftwareSupp we were able to create a structured CRM and outbound sales process that is scalable and can be managed by our team.
SoftwareSupp is the perfect example of solid and reliable partner. Their implementation process for our 10-people sales team was extremely well-organized, quick and efficient. After the implementation, we could actually count on their help and support which only confirmed their professional approach.