Shopify Whatsapp Integration

Published: Jul 20 2022
Valid until:
Aug 19 2022
Type:
hourly rate
Budget
$1,000

Project description

We would like to build Shopify plugin for WA. Below is the high-level product requirement details.

WhatsApp-Shopify Integration

What is Shopify?

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. Shopify is the leading commerce platform designed for businesses of all sizes. Merchants can also sell their products in person with Shopify POS.

Below are the products or services that one can sell on Shopify.

Physical products

Digital products

Services and consultations

Memberships

Ticketed experience

Classes and lessons

Rentals

What is WhatsApp Business API?

The WhatsApp business platform (API) allows medium and large businesses to communicate with their customers at scale. Using WhatsApp APIs​,​ businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally​,​ APIs can be integrated with numerous backend systems​,​ such as CRM and marketing platforms.

The WhatsApp business platform consists of the following APIs:

Cloud API

Send and receive messages to and from customers using cloud-based servers owned by Meta to host the WhatsApp business API client.

On-premises API

Send and receive messages to and from customers using your own servers to host the WhatsApp business API client.

Business Management API

Programmatically manage your WhatsApp Business Account settings and assets​,​ and get quality status updates.

The Business Use Cases

Contacts

Opt-ins

New Users (add contacts)

Existing Users (update profile)

Opt-outs

Add Footer: “STOP” CTA

Automated Messages with an option to define “delay“ (wherever applicable)

Cart abandoned message

Order completed​/​confirmation message

Order fulfilled message

Follow up after purchase

Reviews & Ratings

Cross sell ​/​ Up sell

Product return message

Product exchange message

Templates

Pre-approved templates for automated messages

Ability to change templates for automated messages

Preview of templates

Personalisation capability within templates

Coupon code

Fixed discounts (customers need to pass)

Dynamic discounts: Customers need to put in% discounts. The coupons will automatically be generated by Netcore.

Product Catalog Sync

Ability to create catalogs

Ability to add​/​update​/​delete products in catalogs

Chat Widget

Chat button settings

Set up the GUI of the button which will display on the Shopify page. Ability to change​/​update Color​,​ Text display​,​ border radius​,​ etc.

Chat widget settings

Set up the GUI of the chat window (when users click on the chat button). Ability to change​/​update Brand name​,​ Brand subtitle​,​ Phone number​,​ Brand image​,​ Welcome text​,​ Background color​,​ CTA text​,​ Border radius​,​ etc.

Reference Products

WATI: (Shopify Integration )

Haptik: (Shopify Integration )

Zoko: (Shopify Plugin )


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Project scope

Integrating Whatsapp with Shopify Plugin

Required software

  • Java
  • Shopify
  • JavaScript

Skills

  • Marketing automation

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