● Collected and analyzed user feedback and provided superiors with detailed reports. ● Worked productively with the product development and design team to improve the overall product and its experience. ● Worked on competitor research, product positioning and pricing. ● Worked with customer service departments to enhance the overall customer experience. ● Experience using Trello and Zira. ● Used Wire-framing tools like Adobe XD to give design ideas. ● Planned, executed and managed online marketing efforts. ● Leveraged Google analytics, search console and other SEM tools for Results. ● Maintained ongoing communications with sales reps, development team and leadership. ● Understood, Developed, Managed and Delivered client requirements(API Based) appropriately by collaborating with development and sales departments. ● Built client AI agents for smatBot end-end using google dialogflow ● Managed a team of people to achieving success in regards to the connection between advertising initiatives and our product.