Years of experience
16 years
Number of realized projects
20 projects
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Expert in LiveChat, ChatBot and omnichannel customer self service and support design, development, configuration and support.
I've spent many years working on designing, developing and maintaining Enterprise-grade back-end applications. Now I get to have fun building interactive Chat Bots and helping customers use Chat Bots to improve the customer journey and help customers solve problems faster, easier and cheaper than traditional customer service methods.