Years of experience
10 years
Number of realized projects
50 projects
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Technical Expertise on Zoho One & Other CRM:
- Prominent Expert on Zoho CRM where we can do any out of box customization and implement a relevant and contextual solution to customer problems.
- Capable to integrate any application amongst Zoho ecosystem or third party integration
-Apart from Zoho CRM, We have expertise in Zoho Campaigns, Zoho Social, Zoho Cliq Zoho People, and Zoho Backstage which has been tightly coupled with Zoho CRM. We Can pull off any application integration with Zoho Since we have mastered how the API works in Zoho Ecosystem.
- Can Pull of any custom app development project on Zoho Creator
About Me
- More than 12 years of Experience in Software Development.
- Have been following scrum before prominent start-ups like Instagram, Uber, and WeWork were born
- Proficient in understanding the problem statement of customers and implementing the best solution for it.
- Clocked more than 100K hours in Coding till Date
- Infrastructure Management - Designing & Managing the cloud based application Infrastructure stack.
Technical Expertise on CRM & ERP
- Prominent Expert on CRM & ERP on like SalesForce, Hubspot, Zoho One, Odoo, OpenERP, Pipedrive,SuiteCRM and Insightly where we can do any out of box customization and implement a relevant and contextual solution to customer problems.
- Capable to integrate any application, which can provide or consume API, with third party integration
- We solve problem for clients in Area of Lead generation, Lead Nurturing, Marketing Automation, Generation of Marketing & Sales Funnel, Customer Retention Strategies, Customer Life Cycle Implementation, Back Office Accounting, Recruiment Cycle Optimization, People Management System and ChatBot Development
Functional Expertise on CRM
As a Customer Relationship Management (CRM) consultant, my day-to-day life revolves around creating real, positive and lasting business value for clients through tailored CRM implementations, and providing an exceptional level of service and dependability. Cloud technology provides such a wealth of opportunity for business, with modern cloud CRM platforms now more flexible and integrate-able than ever, leading to a better holistic view of customers, and how we interact with them.
My experience includes consulting around end-to-end CRM solutions for Sales, Marketing and Service departments, with a focus on providing tools that aid in increasing revenue, improving customer satisfaction, reducing costs, and driving more efficient processes. By developing a tailored system prototype and strategic CRM documentation, I work closely with clients to clearly define their long-term business benefits and a solution that best fits their needs. I do this by actively listening and asking insightful questions to learn and gain a strong understanding of challenges, working to be a trusted advisor and connecting clients with subject matter experts