I build tailor-made chatbots for specific business needs. With 10+ years of software development experience, I can deliver a fully-managed turnkey solution. I have expertise in all domains of chatbot development:

- Conversation design with top-class UX

- Content writing and scenario refinement

- Personalization

- Custom service integrations (any 3rd party API)

- Continuous AI training

- Testing and maintenance

- Full-time support for updates

Projects

Chatbot
University of Guelph-Humber

We built a fully custom turnkey chatbot for one of the biggest universities in Canada

Professional experience

Founder & AI Engineer (4 years)
Botmaster

We build tailor-made chatbots for universities & colleges that helps them to automate their communication and admission process to quickly recruit and help students. My responsibility within the team: - R&D process management - NLP pipeline development - AI model creation and continuous training - Software implementation & deployment - Software scaling, management and maintenance

Co-Founder & Head of Product (3 years)
Ondestek

Ondestek is a SaaS live chat software that helps to boost sales by enabling business owners and their website visitors to chat in real-time. As a product manager my responsibilities are: - Understanding and representing user needs - Monitoring the market and developing competitive analyses - Defining a vision for a product - Prioritizing product features and capabilities - Aligning team around the vision for the product

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