Joao Martins | Customer Care

Years of experience

20 years

Number of realized projects

6 projects

Software

Experience of 4 years in designing​,​ improving and selling customer support platforms.

Professional experience

Head of Global Sales (1.5 years)
UAB Vertex
Vertex, developping tools for eCommerce Trackr Shopify app HelpCenter Shopify app Senderium Shopify app Our team has 10 years experience in user & customer communication. It all started with SMS services that are still a core part of VertexSMS, but while developing more and more complex solutions for our partners. we evolved to so much more. Built to help online businesses thrive, VertexSMS Omnichannel, our all-in-one platform combines inbound & outbound, support marketing, in any communication channel. VertexSMS Omnichannel is fully customizable and offers ticketing, VOIP, SMS services, live chat and other messaging channels, including whatsApp and Viber.
Brand Spokesman, B2B and Strategic Partnerships (4 years)
UAB Vertex
Represented the company in events and defined the overall communication strategy.

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