Ben Fuller
Pipedrive expert

Years of experience

10 years

Number of realized projects

50 projects

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About freelancer

The only Pipedrive CRM Elite-Level partner in the Asia-Pacific region with specialisations in real estate​,​ business broking and B2B businesses.




Upskill existing users
Upskill existing users, dashboards and reporting, system simplification, live training, expert advice.
System simplification
Exit Advisory
System simplification, Workflow automations, Zapier, data surfacing, dashboard reports.

Professional experience

CRM Expert
Years of experience: 4 years
I am among Pipedrive CRM experts. I do Pipedrive implementations, provide support and run sales ops for teams in Australia USA, Europe and Asia. I am the only Pipedrive Elite level partner in Australia and the Asia-Pacific region. The industries I work with include: - Real Estate - HR/Recruitment - Service Businesses - Wholesale/Distribution - Hospitality - Healthcare - Insurance
Chief Operations Officer
Impos Point of Sale
Years of experience: 4 years
Overview of responsibilities: • Improve the operational systems, processes and policies in support of company’s mission -- specifically, support better management reporting, information flow and management, business process and organisational planning. • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Oversee financial management, planning, systems and controls. • Final approval, in consultation with the management team, for budgets and HR decisions across all divisions. • Supervise HR including implementation of company values, company-wide morale. Operations • Manage supply chain functions, both internally and with external suppliers. • Increase the effectiveness and efficiency of all company divisions with a focus on support, administration and HR and play a supporting role in the same area for sales/marketing and development divisions. • Development of a robust HR assessment and incentivisation program across the business. • Drive initiatives in the management team. Risk Management • Serve as primary liaison to legal counsel in addressing legal issues e.g. employee contracts, non-disclosure agreements, supplier agreements, trademarks, copyright, partnerships, etc. • Oversee organisational insurance policies. Financial Management • Assist internal and external staff and consultants with annual budgeting and planning process for the company’s annual budget in line with recommended KPI’s and growth strategies. • Distribution of quarterly targets and management of annual budget. • Oversee monthly and quarterly reporting in a timely manner ensuring accuracy and providing analysis of actual results against budget, financial and operational goals. • Oversee and approve administering payroll and employee benefits. • Develop long-range forecasts and maintain long-range financial plans.
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