written by
Matt Pliszka
Customer Acquisition at SoftwareSupport
Matt Pliszka | Pipedrive Partner, CRM Configuration/Integration
This guide is a part of the below ultimate guides:
An Ultimate Guide to Integrating Your CRM to Grow Sales and Automate Work
65% of companies using mobile CRM achieve sales quotas. Nucleus Research
87% of the global CRM market is based on cloud. Super Office
$8.71 is the ROI for every $1 spent on a CRM system. Nucleus Research
22% of salespeople still don’t know what a CRM is. HubSpot State of Inbound
65% of businesses adopt a CRM within their first five years. Capterra
81% of CRM users access their CRM using multiple types of devices, including laptops, desktops, smartphones, and tablets. (Source: Software Advice)
The average ROI for implementing a CRM software is 13 months. G2
The CRM market size currently has a value of $120 billion Financesonline
24% more sales reps achieve annual sales quota with mobile access to their CRM. Aberdeen Group
74% of CRM software users said that their CRM system gave them improved access to customer data Capterra
CRM are known to improve customer retention, by as much as 27% Trackvia
50% of teams improved their productivity by using a mobile CRM Forrester
22% of sales professionals are still unsure about what CRM is Finances Online
Salesforce is the leading CRM vendor with 19.5% of the CRM market share SalesForce
Over 150,000 businesses use Zoho CRM Zoho
43% of CRM users only use less than half the features of their CRM system. Finances Online
Only 47% of businesses with an implemented CRM have an adoption rate of over 90% in the business. CSO Insights
17% of salespeople cite lack of integration with other tools as the biggest challenge using their existing CRM. HubSpot
CRM are known to improve customer retention, by as much as 27% – Trackvia
During the pandemic, the CRM deployment over the cloud increased to 87% Market Research Future
written by
Matt Pliszka
Customer Acquisition at SoftwareSupport
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